Graceful trucking

(661) 236-5665
info@gracefultrucking.com
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TERMS AND CONDITIONS, PRIVACY POLICY & DISCLAIMER

Effective Date: 19-02-2025
Last Updated: 19-02-2025

1. Introduction

Welcome to Graceful Trucking Company (“Graceful Trucking,” “Company,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our services, website, and all associated operations related to freight transportation and logistics.

By engaging in business with us, using our website, or utilizing any of our trucking or logistics services, you agree to be bound by these Terms and Conditions, Privacy Policy, and Disclaimer. If you do not agree with any portion of these policies, you must immediately discontinue the use of our services.

SECTION I: TERMS AND CONDITIONS

2. Services Offered

Graceful Trucking Company specializes in the following services:

  • Freight transportation (local and long-haul)
  • Logistics and supply chain management
  • Warehousing and distribution support
  • Cargo handling and special freight transportation

Our services are provided in accordance with state and federal laws governing the trucking industry, including compliance with California Department of Transportation (Caltrans) regulations and Federal Motor Carrier Safety Administration (FMCSA) standards.

3. Service Terms & Conditions

3.1. Use of Services

By using our services, you acknowledge and agree to:

  • Provide accurate and up-to-date shipment details, including cargo specifications, pickup, and delivery addresses.
  • Comply with all federal and California state transportation laws, including customs and hazardous material regulations, if applicable.
  • Ensure that all shipments conform to weight, dimension, and safety regulations before transport.

3.2. Booking and Scheduling

  • All transportation services must be scheduled in advance and confirmed by our logistics team.
  • We reserve the right to modify, reschedule, or cancel shipments due to weather conditions, equipment failure, labor shortages, or unforeseen circumstances.
  • Expedited or time-sensitive shipments must be arranged in writing and may incur additional charges.

3.3. Pricing and Payment Terms

  • All service fees are quoted based on cargo type, route distance, fuel costs, and load complexity.
  • Payment must be made in accordance with the terms specified in the service contract or invoice.
  • Late payments will be subject to penalties, including interest charges and potential service suspension.

3.4. Cancellations and Refunds

  • Cancellations must be requested at least 48 hours before scheduled pickup to qualify for a partial refund.
  • No refunds will be provided for services already rendered, completed, or canceled after dispatch.

4. Liability and Risk

4.1. Limited Liability

Graceful Trucking Company shall not be held liable for any loss, delay, or damage to goods arising from:

  • Natural disasters, severe weather, accidents, or force majeure events.
  • Acts of third parties, including theft, vandalism, or unauthorized access to cargo.
  • Delays due to government inspections, customs holds, or regulatory restrictions.

4.2. Indemnification

Clients agree to indemnify and hold harmless Graceful Trucking, its employees, agents, and affiliates from any claims, damages, or losses resulting from:

  • Breach of contract or misrepresentation of cargo details.
  • Non-compliance with state and federal transportation laws.
  • Any third-party claims related to property damage, bodily injury, or financial loss caused during transit.

SECTION II: PRIVACY POLICY

5. Data Collection and Use

5.1. Information We Collect

Graceful Trucking collects and stores the following types of information:

  • Personal Information: Name, email, phone number, company details, and payment information.
  • Shipment Information: Pickup and delivery locations, cargo details, and handling instructions.
  • Technical Information: Website analytics, browser type, IP address, and user activity on our platform.

5.2. How We Use Your Information

Your information is used for the following purposes:

  • To process bookings, manage shipments, and optimize logistics operations.
  • To communicate service updates, billing details, and compliance notifications.
  • To improve website performance, track visitor activity, and enhance customer experience.

5.3. Data Protection and Security

  • We implement industry-standard encryption and cybersecurity measures to protect your personal data.
  • No online transmission is 100% secure, and we cannot guarantee absolute data protection against cyber threats.

5.4. Third-Party Information Sharing

  • We do not sell, rent, or trade your personal data to third parties.
  • Information may be shared with logistics partners, law enforcement agencies, and regulatory bodies when required by law.

6. California Consumer Privacy Act (CCPA) Compliance

If you are a California resident, you have the following rights:

  • Right to Access: Request a copy of the personal data we have collected.
  • Right to Deletion: Request that we delete your data, subject to certain legal exceptions.
  • Right to Opt-Out: Decline the sale of personal information (we do not sell data).

To exercise your rights, please contact us at: info@gracefultrucking.com

SECTION III: DISCLAIMER

7. General Disclaimer

  • Information provided on our website and promotional materials is for informational purposes only.
  • We make no guarantees regarding the accuracy, completeness, or reliability of any information.

8. Service Disclaimer

  • We do not guarantee uninterrupted, error-free, or delay-free services.
  • Customers acknowledge that transportation services are subject to delays and unforeseen issues beyond our control.

9. Limitation of Liability

Graceful Trucking shall not be liable for:

  • Indirect, incidental, or consequential damages resulting from the use of our services.
  • Loss of profits, business interruptions, or damages arising from service disruptions.
  • Errors, delays, or misinterpretations of data from external sources.

SECTION IV: FINAL TERMS

10. Amendments and Updates

Graceful Trucking reserves the right to update, modify, or revise these Terms & Conditions, Privacy Policy, and Disclaimer at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of these updates.

11. Governing Law and Jurisdiction

These terms shall be governed by the laws of the State of California. Any disputes arising from these terms shall be resolved in the courts of California.

12. Contact Information

For questions regarding these Terms, Privacy Policy, or Disclaimer, please contact us:

Email: info@gracefultrucking.com
Address: 15000 Sage St Hesperia Ca 92345
Phone:(661) 236-5665